Natural gas in its original form has no smell or color. That’s why Atmos Energy adds a “rotten egg” odor to make you aware if gas is leaking.
IF YOU EVER SMELL NATURAL GAS, LEAVE THE AREA IMMEDIATELY AND TELL OTHERS TO LEAVE, TOO.
- Leave any doors open
- DO NOT turn on or off any electric switch; this could cause a spark, igniting the gas
- DO NOT use a cell phone, telephone, garage door opener, doorbell or even a flashlight
- DO NOT smoke, use a lighter or strike a match
- DO NOT start or stop a nearby vehicle or machinery
- DO NOT try to shut off a natural gas valve
Once you are safely out of the area, call 911 and Atmos Energy at 1-866-322-8667.
Atmos Energy will send a trained technician immediately to investigate at no cost. Do not assume someone else will report the leak.